DBR03819 Lease Consultation and Billing Manager

Local Government, Public Sector

We are looking for an exceptional high calibre Leasehold Consultation & Billing Manager: To use expert leasehold knowledge to successfully lead the Leasehold Consultation & Billing Team responsible for; billing major works charges the accurate and timely service of Section 20B notices and the professional and proficient execution of statutory Section 20 consultation:

To be responsible and accountable for the work undertaken by the Leasehold Consultation & Billing Team
including; the timely and precise billing of approximately £4million; to continually review the level of service provided to maximise income; to uphold high levels of accuracy in financial practices; to deliver agreed performance and service standard targets; and, to provide the most cost-effective efficient service:

Qualification – Essential

GCSE Grade A-C (or equivalent) in English Language and Mathematics
A housing degree /qualification or relevant experience of working in leasehold/property management within the public
Or the private sector
A management qualification or relevant management experience
Advanced user of Microsoft Office, Word, Excel, PowerPoint, Outlook, Social Media-

To apply for this position candidates MUST possess the following skills and experience
Experience of managing the billing of major works and service charges as well as leading on the provision of statutory Section 20 consultation and service of Section 20B notices
Knowledge and experience of Service Charges and Major Work’s invoicing and statutory consultation requirements
A proven track record of managing a team achieving measurable success and making service improvements
Knowledge of the legislative context and policy framework surrounding Leasehold Services and Right to Buy
Understanding of customer needs within a local authority organisation
Experience of developing and implementing policies and procedures
Excellent influencing and negotiation skills
Ability to train, empower and motivate staff to build and maintain an effective team
Ability to problem solve developing creative and innovative solutions to ensure the service is continually improved
Ability to establish and maintain effective partnerships and relationships with customers and key internal and external stakeholders
Excellent oral and written communication skills, with an ability to present complex statutory leasehold, financial and statistical information clearly too leasehold and non-leasehold audiences
Ability to operate effectively, meet conflicting priorities and delegate work were necessary to meet deadlines
Excellent analytical skills to be able to review, interpret and present specialist leasehold, financial and statistical data
Able to work on own initiative, be flexible and a supportive member of a team
Excellent IT skills, proficient in Microsoft packages, especially Excel and Access
Project Management Skills
An understanding of local government processes
Able to provide Three Years of references – essential
To apply for this role, candidates need a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy

Ref: DBR03819
Job Title: Leasehold Consultation & Billing Manager
Salary: 234.27 per Day PAYE
Location: East London
Hours: 36 hours per week
Duration: Min 3 months with an extension on performance

To apply for this job email your details to info@diamondblaquee.com.