DBR03815 Business Support Officer

Local Government, Public Sector

An opportunity has arisen for a Business Support Officer – To provide a high-quality administrative support service to the Directors, Heads of Service, Principal Officers and other administrative functions as required on transactional tasks. Experience fo dealing with a high volume of assignments, able to respond flexibly, positively and successfully to the ever-changing pressures which arise in their service area:

Responsibilities
To respond and resolve enquiries and problems, judging when to pass complex queries on or involve others, to provide effective service and straightforward advice to colleagues and callers. To deliver a range of administrative support to senior officers in the service area and ensure systems or processes are maintained to an agreed standard and specification, to maximise service quality and continuity:

Qualification – Essential

GCSE Grade A-C (or equivalent) in English Language and Mathematics
NVQ Business Management/Administration, BTEC or equivalent
Office skills-based qualifications such as RSA, including taking Minute's
Advanced Microsoft Office, Word, Excel, PowerPoint, Outlook and Social Media
To apply for this position candidates MUST possess the following skills and experience
Ability to be flexible and respond to customer needs
Ability to communicate orally and in writing in a manner, which is clear, fluent, jargon-free and readily understood by the recipients
Ability to work as part of a team and has a clear understanding of team-working
Ability to promote and give a positive image of the team, the service area and the organisation
Able to engage constructively with and deal with a wide range of people in person and by telephone including Members, senior officers, members of the public and people from other organisations
Advanced IT skills – Ability to use MS Office (or similar) systems to produce documents, presentations, reports etc. and to input, retrieve and analyse data from IT systems
Ability to manage time, work to deadlines and prioritise work effectively and productively
Ability to understand relevant policies and procedures, as they affect the role, and the quality standards and outputs required in the job
Able to use own initiative and work with limited supervision while understanding the need to consult with line manager on occasions.
Ability to handle confidential and sensitive information with appropriate discretion
Able to provide Three Years of references – essential
Enhanced DBS on the update system – essential
To apply for this role, candidates need a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy

Ref: DBR03815
Job Title: Business Support Officer
Salary: 11.92 per hour PAYE
Location: Ilford
Hours: 37 hours per week
Duration: Min 3 months with an extension on performance

To apply for this job email your details to info@diamondblaquee.com.