DBR03768 Homeless Persons Officer

Local Government, Public Sector

Homeless Persons Officer
We are looking for a Homeless Persons Officer: To provide floating support for rough sleepers who were given housing support accommodation during COVID-19.
Responsibilities:
The support will involve face-to-face home visits, where necessary – PPE to be provided. Some of the work may be carried out over the phone or via video call where possible. Support around benefits, maximising income, move on options, liaising with external services and providing general tenancy sustainment support:
Qualification – Essential

GCSE/O Level, 5 GCSE’S including English & maths
Degree level or equivalent, NVQ level or relevant experience
Advanced – Microsoft; Word, PowerPoint, – Excel, Outlook
Essential – Skills, Abilities & Experience
Able to demonstrate direct experience of working with rough sleepers
Recent experience of working with homeless clients
Proven understands the complexities of working with people who have a history of street homelessness
Able to undertake lone working and home visits, where necessary
Experience of managing a complex and varied caseload and manage time effectively
Experience of multi-agency working to assist customers with multiple and complex needs
Proven understanding of the difficulties faced by clients suffering from poor mental health
Knowledge of part 7 of the 1996 housing act and the homelessness act 2002
Knowledge of the complex needs and problems that confront homeless people
Experience of dealing with a history of substance abuse
Effective communicator in writing, verbally and face to face
Advanced computer literate with good knowledge of case management databases
Previous experience in a customer service customer-facing role
DBS Clearance – required for this role
Able to provide Three Years of references -Essential

To apply for this role, candidates need a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy
Benefits
Ref: DBR03768
Job Title: Homeless Persons Officer
Salary: £14.82 per hour PAYE – Inside IR35
Location: East London
Hours: 36 hours per week
Duration: Minimum of three months – Extension on Performance

To apply for this job email your details to info@diamondblaquee.com.