DBR03736 Support and Rehousing Worker

Local Government, Public Sector

We are seeking an experienced Support and Rehousing Worker– to support rough sleepers housed into emergency accommodation. You will link in our rough sleepers with the appropriate support services to address any support needs they may have and move them on into more suitable longer-term accommodation with the proper support.
Responsibilities:
To provide first contact support for new rough sleepers referred to the emergency accommodation and swift assessment of their support needs. Provide an immediate response to customer(s) in the event of a health or other emergency, taking prompt action, to work with the customer(s), as directed, and on own initiative providing support to carry out comprehensive assessments of need
Qualification – Essential:
GCSE/O Level, 5 GCSE’S including English & maths
Good level of numeracy and literacy skills
NVQ Level 3 or Supported Housing certificate
Current Enhanced DBS checks
Advanced –Microsoft Office, Word, Excel, Outlook, Social Media and case management databases
Essential – Skills, Abilities & Experience
Good knowledge of housing legislation, welfare benefits legislation and other matters relevant to support the moving on of our customers
Good understanding of the issues faced by homeless or vulnerable people
Excellent communication skills with experience of dealing with distress and confuse customers face to face
Good knowledge of the issues that affect vulnerable clients
Able to interact in a positive and friendly manner with clients
Have a passion for working in a service that supports vulnerable adults.
Advanced IT skills including the ability to maintain appropriate reporting and filing systems
Able to carry out comprehensive assessments of people new to, or at risk of rough sleeping
Experience of providing a personalised case management service, turning assessment recommendations into practical action plans
To be flexible to work evenings where necessary
Proven experience of working at pace in a public-facing environment
Ability to empower individuals to make positive changes
Enhanced DBS and Adults Barred list required
To apply for this role, candidates need a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy
Benefits
Ref: DBR03736
Job Title: Support and Rehousing Worker
Salary: £15.03 per hour – Inside IR35
Location: North London
Hours: 35.00 hours per week
Duration: Minimum of three months

To apply for this job email your details to info@diamondblaquee.com.