DBR03703 Application Management Analyst

Local Government, Public Sector

We are looking for an Application Management Analyst; to act as part of the team to support the operation of critical systems, Capita Revenues and Benefits (Academy) and Civica Comino, used by the Revenues and Benefits services:

Responsibilities:
Within own area of competence, to provide the correct responses to requests for support, making system modifications, developing workarounds or site-specific enhancements, manipulating data, reconfiguring systems, changing operating procedures, training users or operations staff, producing additional documentation, or escalating requests to systems development staff or software suppliers, ensuring all work is carried out and documented following required standards, methods and procedures:

Qualification – Essential

GCSE Grade A-C (or equivalent) in English Language and Mathematics
Degree or equivalent experience
Knowledge of Civica Comino Capita Revs and Bens (Academy)
Advanced – Microsoft; Word, PowerPoint, – Excel, Outlook & social Media

Essential – Skills, Abilities & Experience
Proven knowledge and experience of application, automated systems to the support of specific business functions or processes
Excellent understanding of the DEVOPS approach, where development and operational staff work together
Proven knowledge the IT infrastructure, configurations and the IT applications and service processes used within the organisation
Strong understanding of testing techniques used to plan and execute software tests of application components to verify that the software satisfies specified requirements
Proven knowledge of information analysis tools and techniques that are used to analyse data
Good awareness of the business environment relating to the organisation and closely associated organisations, including suppliers, partners and other public sector organisations
Good awareness of corporate, industry and professional standards, policies, regulations, compliance and codes of conduct associated with the role
Good awareness of configuration management and version control
Proven ability to deal with statistics for record-keeping
Candidates will undergo a pre-employment screening for this post
Able to provide Three Years of references – essential
To apply for this role, candidates require a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy

Benefits
Ref: DBR03703
Job Title: Application Management Analyst
Salary: £137.21 per hour – Inside IR35
Location: East London
Hours: 36.00 hours per week
Duration: Minimum 6 months – Extension on Performance

To apply for this job email your details to info@diamondblaquee.com.