DBR03675 Repairs Planner

Local Government, Public Sector

We are recruiting a Repairs Planner for a public sector client in North West London: To manage high volume responsive repair works orders end to end across a designated geographical area working following the right first time operating principles:
Scheduling and allocating repairs for a designated team of tradespersons. Managing repairs from allocation to practical completion. Real-time scheduling of repairs, progress updates and information gathering on completion to update the IT system. The first point of contact for Tradespersons to support problem-solving on a repair by repair basis or a larger scale:

Qualification – Essential

GCSE Grade A-C (or equivalent) in English Language and Mathematics
Relevant professional housing qualification or equivalent experience
Advanced working knowledge of Dynamic Resource Scheduling system (DRS)
Advanced ECDL –Microsoft Office, Word, Excel, Outlook and Social Media
Skills, Abilities & Experience – Essential

Outstanding working history of delivering excellent customer service in a fast-moving environment
Knowledge of inventory management including in-house and external supply chains
Good understanding of repairs types, prioritisation and timeframes, trades and materials, stock and asset information
Advanced knowledge of Dynamic Resource Scheduling system (DRS)
Demonstrable ability to deliver good customer care and communication skills in explaining complex and technical issues when dealing with all service users
Experience of scheduling fast turnaround work in a flexible, changing environment
Experience of managing and tracking longer-term work to completion
Experience of working as part of a multi-disciplinary team in a high volume, fast turnaround environment
Good understanding of end to end responsive housing repairs systems
Enhanced CRB/DBS; on the disclosure & barring service update system
Able to provide Three Years of references – essential
To apply for this role, candidates require a full work history with no unexplained gaps
Diamond Blaque is an Equal Opportunities Employer
Diamond Blaque is acting as an Employment Agency for this vacancy

Ref: DBR03675
Job Title: Repairs Planner
Salary: £16.02 per hour PAYE
Location: North West London
Hours: 36 hours per week
Duration: Min 3 Months – Extension on Performance

To apply for this job email your details to info@diamondblaquee.com.